2nd edition Training Management of criticism in social networks

Are you terrified of criticism on social networks? How do they influence your customers and potential customers? What is your action plan? Have you hired an army of lawyers?

I am Bernat Català and I have been on the Internet for 14 years, helping professionals and companies to live together and take advantage of the potential generated by criticism on the Internet. Yes, criticism is an opportunity. As the song # says that I like that they say they have been criticizing me

Come and I'll tell you about it on Thursday, September 11 at 12 noon in Active Palm where I teach a training capsule on Management of criticism in social networks.

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